Meter reading: send the photo, the system does the rest
The technician sends the meter pages of several devices to the Telegram bot at once. The bot reads each photo and opens a record per device: serial number, old and new counter, black-and-white and colour copy/print breakdown.
Every reading is checked: is the device known, did the counter go backwards, is there an abnormal jump from last month, was the same reading sent before. Clean readings are approved automatically; suspicious ones go to the team.
In the video, one device's counter drops from 3,079 to 3,047. The system catches it and sends it for approval; in a hand-filled Excel sheet this error would have gone onto the invoice unnoticed.